Head of Operations
2021 – present Bath, UK
At Rocketmakers I have responsibility for ensuring our goals are achieved. That means setting clear and measurable goals and expectations and unblocking team members from reaching them; All the while providing effective and regular communication.
I am responsible for the operational delivery of our 1 year and 3 year milestones, ensuring we have the right people, processes, budgeting/forecasting, metrics and delivery capability to ensure they are met. It is my job to document, manage and evolve our key business processes to fit with the changing needs of our customers and employees.
Our customers range from the earliest stage startups to large multinational corporations, so we need to ensure we have the right governance in place for each project. I have responsibility over all agreements, legal queries, insurance and compliance.